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Do a SIM Swop

You will have to do a SIM swop in the following cases:

  • If you lost your SIM card
  • Your SIM card is damaged
  • You changed networks
  • You need a new size SIM card

The fastest way to do a SIM Swop is to visit your nearest Vodacom Shop. 

What information do you need to provide us with?

  • We require a copy of your ID
  • The cellphone number that you want the SIM swop to be done on
  • The new SIM card number that you will be using (if you have already purchased a SIM card)

You can also visit any of the Smartcom stores to purchase a new SIM card and do a SIM swop in store.

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